Privacy Policy

1. Introduction

Biomo ("we", "our", or "company") is committed to protecting the privacy of our website visitors and clients. This Privacy Policy explains how we collect, use, store, and protect your personal information, in compliance with applicable data protection laws including the GDPR (General Data Protection Regulation) and LGPD (Brazilian General Data Protection Law).

2. Data We Collect

We collect the following types of personal data:

• Identification data: name
• Contact data: WhatsApp number, email
• Business data: company name (optional)
• Browsing data: pages visited, time on site, traffic source
• Preferences: responses to the questionnaire about desired website type

3. How We Use Your Data

We use your data for the following purposes:

• To contact you and present a commercial proposal
• To personalize communication and tailor proposals to your needs
• To improve our services and user experience
• To send marketing communications (only with your consent)
• To comply with legal obligations

4. Legal Basis for Processing

The processing of your personal data is carried out based on your consent, which you provide by filling out the form and accepting this policy. For marketing communications, we request specific consent. Under GDPR, processing is based on Article 6(1)(a) (consent) and Article 6(1)(f) (legitimate interests). Under LGPD, processing is based on Article 7, I (consent).

5. Data Sharing

We do not sell your personal data. We may share your data with:

• Service providers: companies that assist us in operations (hosting, analytics)
• Communication platforms: WhatsApp for commercial contact
• Authorities: when required by law

6. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Remember your preferences
• Analyze website traffic (Google Analytics)
• Improve website performance
• Marketing campaigns (Google Ads)

You can manage your cookie preferences through the banner displayed on the website or in your browser settings.

7. Your Rights

You have the following rights regarding your personal data under GDPR and LGPD:

• Access: know whether we process your data and request access to it
• Rectification: request correction of incomplete or inaccurate data
• Erasure: request deletion when data is no longer necessary
• Portability: receive your data in a structured format
• Withdraw consent: revoke your consent at any time
• Object: object to processing in certain situations
• Restriction: request restriction of processing under specific circumstances

8. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, alteration, disclosure, or destruction. This includes encryption, access control, and security monitoring.

9. Data Retention

We retain your personal data for as long as necessary to fulfill the purposes described in this policy or as required by law. Lead data is retained for up to 2 years after the last contact, unless you request deletion sooner.

10. Contact

To exercise your rights or ask questions about this policy, please contact us:

11. Changes to This Policy

We may update this Privacy Policy from time to time. We recommend that you review this page regularly. The date of the last update is indicated at the beginning of the document.